Return & Exchange Policy

Thank you for shopping with Mira Collection! We are committed to providing high-quality clothing and exceptional customer service. Please be aware of our No Returns Policy and No Exchange Policy before making your purchase.

No Exchange Policy

We understand that purchasing clothing online can be challenging, especially when it comes to sizing. To avoid any inconvenience, we encourage you to carefully review the product description, size guide, and images before placing your order. If you’re uncertain about your size, please feel free to reach out to us for assistance.

No Returns Policy

Please note that all sales are final. Once a purchase is made, we cannot accept returns or offer refunds or exchanges, even if the clothing does not fit or if you change your mind about the purchase. This policy is in place to maintain the quality and safety of our products.

Exceptions to the No Returns Policy

We understand that things can sometimes go wrong, so if you receive a defective or damaged item, please contact us within 24 hours of receiving the item. We will gladly work with you to resolve the issue and ensure your satisfaction.

Procedure for Reporting Damaged or Defective Items:

1. Notification: If you receive a damaged/defective product/wrong product/missing product, notify us by email within 24 hours of delivery and initiate a return request on our website. Failure to do so may result in the merchandise not being accepted for return.

2. Proof of Defect: To process your return request, you must provide strong proof of the defect. This includes:

• Photographic Evidence: Clear photos showing the damage or defect.
• Videographic Evidence: A complete video recording of unpacking the order.
• Invoice Image: An image of the invoice for reference.

3. Investigation and Resolution: We will investigate the reported issue and provide a resolution based on our findings.

Please ensure that all required evidence is submitted promptly to facilitate a smooth return process. For any queries or further assistance, contact us at support@miracollection.in.

Note: We are not responsible if the wrong product is handed over to the delivery person at the time of pickup.

Wear & Tear Policy

Fittings: The fit of merchandise may change over time due to usage, including machine washing, weather conditions, and rough handling. These changes, such as a loss of fit or shine, are not considered defects but are a natural result of wear and tear.